TikTok Shop SEA

Introducing Creator Level

Creators felt their growth and achievements weren't recognized beyond missions and rewards, limiting their sense of progression. Meanwhile, the operations team lacked a clear framework to identify top creators and reward them fairly.

Creator voucher engine product preview

Linkshare Conversion Rate

+170%

GMV uplift (3 months)

+0.5%

Overview

Background

Creators were primarily motivated through missions and monetary rewards, but had little visibility into their personal growth or achievements on the platform. Without a clear sense of progression, many creators struggled to build an identity, stay motivated, or understand what they needed to do to advance. As a result, long-term engagement relied heavily on external incentives rather than intrinsic motivation.

From the business side, the operations team lacked a standardized framework to classify creators based on their performance and contribution. This made it difficult to identify high-potential creators, personalize growth programs, and distribute incentives strategically, leading to inefficient resource allocation.

User Goals

  • Feel recognized for their achievements and growth.
  • Understand their current level and how to progress.
  • Stay motivated through meaningful milestones beyond financial rewards.

Business Goals

  • Establish a scalable creator classification framework.
  • Improve creator engagement, retention, and long-term activity.
  • Enable operations teams to identify, nurture, and reward creators more effectively.

Design Process

What is Creator Level?

The creator level feature is for creators of all levels who are trying to earn more on TikTok Shop. This feature should provide clear and actionable guidance for diligent creators and positively reinforce habits that are positive for TikTok Shop by rewarding these creators for their efforts and growth.

Creator Level framework overview

Design Decisions

I introduced a stronger gamification system to make creator progression more visible and motivating. Each level clearly communicates the creator's current status, the next level to unlock, and the rewards they can earn, giving users a stronger sense of identity and long-term progression.

To help creators stay focused, I designed clear and achievable missions that guide them toward the next milestone. Combined with a progress bar that visualizes their advancement, creators can easily track how close they are to reaching the next level, reinforcing a continuous sense of accomplishment.

To celebrate milestones and encourage continued participation, I designed engaging level-up and level-down interactions. Festive animations and rewarding feedback make leveling up feel meaningful, while level-down states provide clear guidance and motivation to regain progress without creating a discouraging experience.

Solution

Designed a gamified creator progression system with clear levels, achievable missions, visible progress tracking, and engaging level-up interactions to recognize creators' achievements, motivate continuous growth, and provide a scalable framework for creator segmentation.

Creator Level solution interaction demo
Creator Level solution visual 1
Creator Level solution visual 2
Creator Level solution visual 3

Impact

Impact

  • Optimized External Linkshare Features: Enhance new TikTok Shop link sharing attribution to attract new potential users to the platform, improve affiliate product penetration contributing to 0.5% GMV from all Affiliate products in 3 months after release.
  • Launched TikTok Shop external linkshare guidance: Provide a comprehensive guidance for external linkshare features, since it will be a brand new opportunity to earn commission other than creating a video or LIVE session in TikTok Shop. Increases the overall linkshare conversion rate by +176% coming from product detail page and more than 50% conversion rate in showcase page.
  • Cross-Platform Integration: I delivered an end-to-end design journey for both Tokopedia and TTS users, ensuring seamless integration that supports mutual benefits, where both platforms enhance each other’s performance and value. Achieved +38% bound affiliate users from total Tokopedia Affiliate users, which exceeded 10% more than the initial users bound target. The integration led to another achievement with +18% of bound Tokopedia creators generating links and +20% creating content in TTS.

Learnings

Well-designed reward and leveling system can foster intrinsic motivation by giving creators a clear sense of progress, recognition, and achievement.

Effective onboarding and feature discoverability are critical to driving adoption, while close cross-functional collaboration and data-informed design decisions are essential for delivering measurable business growth.

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